Selling

My Account

• How does Stripe verification work?
• How do I verify my Laced seller account?
• How old do you have to be to sell?

Authentication

• Are all items listed on Laced authentic?
• What is the authentication process?
• How does the authentication process work?
• How long does the authentication process take?
• I’m based in the EU, where will my item be authenticated?

Selling

• What items can I list for sale?
• How do I list an item for sale?
• What happens once my item is sold?
• Can I cancel a trade once an item has sold?
• I’m going on holiday, can I pause my listings?
• I’m based in the EU, do I need to set up a new Laced account?

See all 7 articles

Shipping

• What shipping courier does Laced use?
• How much is shipping for sellers?
• Can I ship multiple items in one box?
• I dropped off my item at an access point or left it for collection with a third-party carrier. What happens now?
• What happens if I miss my shipping deadline?
• How do bank holidays affect shipping deadlines?

Withdrawals

• How and when do I get paid when my item sells?
• How long does it take for money I withdraw to go into my bank account?
• What happens if a buyer cancels the contract or requests a return and/or refund?
• Why is my payment pending?
• How much of a percentage of the sale do Laced take?

VAT and Tax Regulations

• What is DAC7 and how does it affect me?
• What does the VAT Margin Scheme mean to me as VAT registered seller?
• I can't apply for the Margin Scheme - what does this mean for me as a VAT registered seller?
• Where can I find my TIN Number?
• What is self-billing?