How do I verify my Laced seller account? 05 December 2022 14:30 Updated Follow these steps for a hassle-free payout in line with our payment provider’s regulations: You must be over 18 to receive your payout. If you are under 18, your parents/legal guardians must provide their personal information to ensure compliance with global data privacy and payment services regulations. If you need to verify your account, you will receive the following message: ‘Cannot create payouts: this account has requirements that need to be collected. Please provide those fields to re-enable payouts.’ Follow these steps to verify your account as quickly as possible: Email Laced Support We will ask for your ID and proof of address Once provided, we will upload these documents to our payment system Your account will usually be verified within one day if the rules are followed When submitting your seller documents, ensure it matches the following criteria: All corners of the ID document are visible, on a flat surface, and captured without flash It cannot be a screenshot of another photo The name on the ID must match the account The ID provided must be in date Residence permits are not permitted, as the ID should show proof of age All withdrawals will be paused until your account is verified. This will usually be completed within 1-3 days.